Luckybet Review
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- Don`t accept players from United States
Name:Luckybet
Official Website:luckybet.com
Year of Foundation:2003
Email:support@luckybet.com
Language:English, Russian, Ukrainian, Spanish, Portuguese, Italian
Minimum Deposit:- 1 USD/EUR
Maximum withdrawal amount:- 10 000 USD/EUR / day
- 100 000 USD/EUR / month
Minimum Bet:- 1 USD/EUR
Communication with Bookmaker:- Live chat
- Skype
Mobile Friendly:Yes
App:Yes
Live Chat- Mobile friendly website and application
- 24/7 customer support
- Live Casino
No phone support
Players' Complaints
In recent times, the following players’ complaints against bookmakers have been found out:
November 09, 2019 – Winnings were confiscated. The player registered with Luckybet in the summer of 2019, topped up his account several times, reached 27,000 UAH. He requested a withdrawal of 10,000 UAH. After that, on Tuesday, October 29, 12:59 PM, he received an email from the bookmaker: “Dear Sergey! Your balance has been reduced by 7,800.00 UAH due to the surebets you made, which is prohibited by Luckybet rules.” The player did not agree with the decision and claimed that he did not break the rules.
We contacted Luckybet and they confirmed the accusation against the player of surebetting. The player disagreed with the decision. No consensus over the issue was reached between the two parties. As a result, the complaint was closed as unresolved. Moreover, the bookmaker did not reply to our latest email, so we lowered its rating.
July 29, 2019 – A delay in payment of 1,350 USD. The player signed up with the bookmaker in May and sent a document (passport) for verification shortly after. According to the player, he requested a withdrawal on June 25. The submitted document has the status “Not checked” for over a month already. The bookmaker claims that withdrawal requests are processed within 3 days. The player requested the withdrawal on June 25. Today is June 29, but there was no progress.
No mutually agreed solution to the dispute has been reached.
February 26, 2019 – A delay in payment of 168 USD. According to the player, he could not withdraw money for 2 weeks. The player’s account was verified.
The issue was resolved, the funds were withdrawn from the bookmaker through an alternative payment method.
Main Information about Luckybet
The “Luckybet” bookmaker has appeared on the Russian market not so long ago. It is operated by the company B.P.M. Services B.V. The advantage of the service is a functional and simple website presented in 6 languages. The software was provided by the company BetConstruct.
You can bet on e-sports, traditional sports, poker, casino, slots, live casino. Registration on the site takes no more than 5 minutes. For registration, you need to enter a phone number, email, your personal information. Every new player is given a nice first deposit bonus.
Website Languages
Bookmaker Reputation
The bookmaker Luckybet operates on the basis of a license issued in Curaçao. Players can open an account in the following currencies: dollar, euro, Russian ruble, Turkish lira, pound sterling, Swiss franc.
Among the key advantages of the bookmaker service, clients highlight a large selection of sports, special attention paid to football, a rich section of Live-bets, the provision of promotions and bonuses to players.
The bookmaker has a mobile application. It allows you to fully use all sections of the site. If players are mostly interested in sports betting, then it is worth downloading the Android app. All bets through the mobile application are made without delays.
Luckybet Deposit and Withdrawal
Luckybet Bonuses and Promo Codes
Check out actual bonuses and promo codes for this bookmaker below:
Bets Types
Sport Betting
Esport
Roulette
Slots
Card Games
Live Bets
Bingo
Keno
Scratch Cards
Video Poker
Dice
Esports betting types
Sports betting types
Luckybet Mobile Friendly and App
The bookmaker has website version for:
Luckybet Support
If players have questions, they can always contact the support service of the bookmaker Luckybet. It works every day from 10:00 to 22:00 Moscow time. Its operators can be contacted by email or live chat. The response time is several minutes. Operators are distinguished by their competence and friendliness.
Available communication methods:
- Email: support@luckybet.com;
- Live chat;
- Skype: luckybet6.
Register on the Website
License
License No. 1668/JAZ issued to Curaçao eGaming, Authorized and Regulated by the Government of Curacao.
Betting Sites by Country
Luckybet Players' Reviews
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Quite a decent bookmaker. I withdrew money a couple of days ago, which took less than a day together with the verification. They were not overly demanding regarding the documents and transferred the funds directly to my card. During the day they answered quickly enough, in the evening they fell silent. Thus, I conclude they are not available 24/7. The money arrived in the morning. So, basically, I am satisfied.
Quite a decent bookmaker. I withdrew money a couple of days ago, which took less than a day together with the verification. They were not overly demanding regarding the documents and transferred the funds directly to my card. During the day they answered quickly enough, in the evening they fell silent. Thus, I conclude they are not available 24/7. The money arrived in the morning. So, basically, I am satisfied.
I signed up, made a deposit and won. Their odds are good. I requested a registration bonus and they gave it to me after verification. I made a bet and noticed that it was my own money, not the bonus. The bookmaker explained that I had to make a bet with my own money before I could use the bonus. Quite logical. I withdrew money directly to my bank card and started to use the bonus funds. I am happy with the bookie and can recommend their no deposit bonus for registration, so you do not risk losing your own money.
I requested a withdrawal of 15,000 RUB on September 6. It was approved on September 8. The funds have not yet been transferred to my account. I have not received any reply by email. Their live chat is far from satisfactory. They wrote yesterday that they would get to the bottom of it and get back to me via email. Of course, I have not heard from them since then. The withdrawal request is still pending.
Complaints
We also draw your attention to the fact that we are constantly updating our rating and will be glad to see your complaints at bookmakers. If possible, we will try to contact the bookmaker and clarify the situation.
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