Bet365 Review

good This bookmaker has an excellent reputation
We give an Excellent rating to bookmakers that resolve all players complaints or have no complaints at all. The Bookmaker Expert team recommends choosing a bookmaker with an Excellent rating.
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  • Don`t accept players from United States
How Do We Rate?
General Information
  • pluses
    Wide selection of games
  • pluses
    Operating since 2001
  • pluses
    Apps for Android and iOS
  • pluses
    Live Casino
  • minuses
    Unavailable in many countries
Players Complaints

In recent times, the following players’ complaints against bookmakers have been found out:

  • The player could not complete the verification for almost four weeks. A passport and an additional document were required, and he sent everything. After a short time, the passport was demanded to be sent again and the player did it. The support service promised to resolve this issue within 72 hours, but nothing has been done.

    As at December 5, 2018, this problem was still unresolved.

  • The player could not undergo the verification procedure, although he sent all the necessary documents. There were only two stages of verification, and the first one was passed immediately. The player deposited money and started playing, but when he decided to withdraw it, he was required to complete the second stage of verification. In the second stage, a notification appeared that the document was being verified, so the player should wait. A few months passed, and the player was answered that his documents were under consideration.

    As at September 14, 2018, this problem was still unresolved.

  • During the withdrawal of money, the player was required to provide documents, and he sent them. Then the player was informed that his account was temporarily blocked and asked for additional verification. Afterwards, the player was still told that his account was being verified and he should wait for a reply. A month and a half has passed and nothing has changed.

    As at March 12, 2018, this problem was still unresolved.

Main Information about

Founded back in 2000, bet365 is a UK-based sports betting platform that officially launched onto the market in 2001. Started off by brother and sister entrepreneurs Denise and John Coates, the company originally began life in 1974, with a bricks-and-mortar betting shop estate before moving into the online world.

The platform offers live casino games, as well as poker, blackjack and bingo, but aren’t limited to the casino sphere. They also offer sports betting features that allow gamblers to place bets on pretty much every sport in existence. From greyhound bets on the Internet to speedway to staples like football, cricket and horse racing.

They’re also an operator that regularly runs offers for their customers, which can be seen in their promise to pay out on football matches where the backed team goes two goals ahead. It’s a customer-focused approach that has seen them grow year on year.

Website Languages
Bookmaker Reputation

bet365’s reputation is a strong one, as they are something of a trailblazer in the world of in-play betting and they back this up with top-notch customer service, making them one of the top safest bookmakers. It’s not difficult to see why bet365 is considered as one of the biggest names in online wagering services.

Deposit and Withdrawal
  • Neteller
  • Skrill
  • Mastercard
  • VISA
  • Maestro
  • Entropay
  • AdvCash
  • AstroPay
  • Giropay
  • Euteller
  • Bank Transfer
  • PayPal
  • Trustly
  • Paysafecard
  • Neosurf
  • iDebit
  • Oxxo
  • Klarna
Bonuses and Promo Codes

Check out actual bonuses and promo codes for this bookmaker below:


Bonus Up to £100 in Bet Credits

Bonus conditions:Register on the website Bet365. Make a deposit £5 or more to your account. Place a bet at least one selection at odds of 1/5 (1.20) or greater. Get Bonus Up to £100

Claim Bonus

Soccer Accumulator Bonus

Bonus conditions:Place a pre-match accumulator of 3 or more selections on the standard Full Time Result, Both Teams To Score or Result/Both Teams To Score markets. Get Up to 70% bonus for accumulators on a wide range of selected leagues and competitions

Claim Bonus

Bonus Tennis Retirement Guarantee

Bonus conditions:Place a pre-match single bet on the To Win Match market for Singles matches from any ATP, WTA or Grand Slam event. Get your selection paid as a winner if their opponent retires hurt

Claim Bonus

Tennis Accumulator Bonus

Bonus conditions:Place a pre-match accumulator of 2 or more Tennis selections on the To Win Match, First Set Winner and Set Betting markets for Singles and Doubles matches If your bet is successful, get a bonus of 5 - 70% to your winnings. The bonus amount is dependent on the number of selections

Claim Bonus

2 Goals Ahead Early Payout Offer

Bonus conditions:Place a pre-match bet on the standard Full Time Result market for Soccer games from selected competitions. Get your single bets paid out if the team you back goes 2 goals ahead - for multiple bets the selection will be marked as a winner

Claim Bonus
Bets Types
  • Sport Betting
  • Esport
  • Roulette
  • Slots
  • Card Games
  • Live Bets
  • Bingo
  • Keno
  • Scratch Cards
  • Video Poker
  • Dice
Esports betting types
CS2 H1Z1 Pubg Dota 2 Team Fortress 2 (TF2) Virtual Football Rust Fantasy Football Fortnite Rocket League LOL Overwatch
Sports betting types Mobile Friendly and App

The bookmaker has website version for:

    Мобильная версияiOSAndroid

As well as offering a comprehensive HELP section on their website, bet365 offers a 24/7 live chat facility, as well as email, phone and mail-in customer support options.

  • Email:;
  • Phone: +44 1782 684757;
  • Live Chat.


Register on the Website

Licensed and regulated by the British Gambling Commission.

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We also draw your attention to the fact that we are constantly updating our rating and will be glad to see your complaints at bookmakers. If possible, we will try to contact the bookmaker and clarify the situation.

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