Pinnacle Review

good This bookmaker has a good reputation
We give a Good rating to bookmakers that try to resolve players complaints. The Bookmaker Expert team recommends choosing a bookmaker with a Good rating.
  • us
  • check
  • Don`t accept players from United States
How Do We Rate?
General Information
  • pluses
    Operating since 1998
  • pluses
    Wide selection of games
  • pluses
    Mobile friendly website and application
  • pluses
    Live Casino
  • pluses
    24/7 customer support
  • minuses
    No phone support
Players' Complaints

In recent times, the following players’ complaints against bookmakers have been found out:

  • The player made bets and then made a withdrawal request. A few days later, instead of payment, the bookmaker asked to fill out a declaration of the origin of the money deposited into the account. The player replied that he borrowed the deposited money. The player sent a screenshot of the deposit on Skrill and some other documents, but the bookmaker canceled all the winnings of $16,985 and wrote that the player didn’t pass the verification.

    There is no information about any solution to the problem; the bookmaker ignored this complaint.

  • The player sent some documents for verification to the bookmaker, but in response received an email where they said that the documents must be in English. It was difficult for the player to provide documents in English as he was a citizen of Uzbekistan.

    The account was verified.

  • The player’s account was blocked due to suspicion of the invalidity of identity documents and address of residence. The player received an email that his Pinnacle account was closed and couldn’t be opened. The customer support refused to go back on it, although the player claimed that the documents were valid.

    The issue was resolved and the player’s account was unblocked.

  • The player topped up his account with $870 (that is how much was transferred to the account). But $800 was debited from the card account.

    The dispute was resolved and $870 (instead of $800) was transferred to the player’s account.

Main Information about

Previously known as ‘Pinnacle Sports’, Pinnacle is a Gibraltarian bookmaker that holds a Curacao license for sports betting and online casino services. It offers online gambling services to customers in 200 countries around the world, with its website available in 19 different languages.

In terms of standing, Pinnacle is one of the biggest ‘SportsBook’ operators on the planet and they’re a popular choice with professional gamblers because of their high limits and excellent odds. Unlike many other bookmakers online, it doesn’t offer promotional bonuses, but it won’t ban successful players – unlike some other operators.

Pinnacle is also a bookmaker that has no problem with gamblers who conduct arbitrage betting, further reinforcing their standing with gamblers who wager for a living.

Website Languages
Bookmaker Reputation

Pinnacle isn’t massively popular in the general gambling sphere, due to the lack of bonus offers. However, that’s not the niche it occupies as in the field of professional betting – it is one of the biggest in the world.

Deposit and Withdrawal
  • ecoPayz
  • Neteller
  • Skrill
  • Mastercard
  • QIWI
  • VISA
  • WebMoney
  • e-Banking
  • AstroPay
  • UnionPay
  • Bank Transfer
  • Diners
  • Trustly
  • Paysafecard
  • Neosurf
  • MuchBetter
  • MultiBanco
  • Instant Banking
  • Oxxo
  • Discover Financial Services
  • Bitcoin
  • Litecoin
  • Tether
  • Pay4Fun
  • JCB
Bets Types
  • Sport Betting
  • Esport
  • Roulette
  • Slots
  • Card Games
  • Live Bets
  • Bingo
  • Keno
  • Scratch Cards
  • Video Poker
  • Dice
Esports betting types
CS2 H1Z1 Pubg Dota 2 Team Fortress 2 (TF2) Virtual Football Rust Fantasy Football Fortnite Rocket League LOL Overwatch
Sports betting types Mobile Friendly and App

The bookmaker has website version for:

    Мобильная версияiOSAndroid

The customer support offered by Pinnacle is entirely email-based, but it is available 24/7. Members get an exclusive email address for any account, payment and betting issues. All that’s required is that players use the email address that’s registered to the unique account the query relates to.

  • Email:;
  • Live chat.
Register on the Website

License No. 8048/JAZ issued to Antillephone, Authorized and Regulated by the Government of Curacao.

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We also draw your attention to the fact that we are constantly updating our rating and will be glad to see your complaints at bookmakers. If possible, we will try to contact the bookmaker and clarify the situation.

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