Novibet Review

good This bookmaker has a good reputation
We give a Good rating to bookmakers that try to resolve players complaints. The Bookmaker Expert team recommends choosing a bookmaker with a Good rating.
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  • Don`t accept players from United States
How Do We Rate?
General Information
Pros/cons
Pros
  • pluses
    24/7 customer support
  • pluses
    Live Chat
  • pluses
    Mobile friendly website
  • pluses
    Most complaints are solved
  • pluses
    No withdrawal limits
Cons
  • minuses
    No Android and iOS apps
Players Complaints

In recent times, the following players’ complaints against bookmakers have been found out:

  • December 18, 2018 – Delay in payment. The player requested a withdrawal of 5,172 EUR. According to the player, 10 days had passed, but the money was not transferred. The account was verified. Novibet CS did not explain why the withdrawal took so long.

    Novibet apologized for the inconvenience. The player withdrew the funds.

  • November 16, 2018 – Account blocked, winnings confiscated. The Player won 685 GBP and requested a withdrawal. The account was verified. According to the player, when requested to resend some documents, he sent them all immediately. The account was blocked. When the player contacted Novibet CS, no explanation followed.

    The player was returned a deposit of 100 GBP. Novibet did not provide sufficient evidence of the player’s violation of the rules.

  • October 31, 2018 – Account blocked, winnings confiscated. The player won 13,906 GBP and provided all requested documents for verification. When trying to withdraw funds, he was notified of a temporary account suspension. According to the player, he requested an update on the situation multiple times. Novibet did not provide any reason for his account being under review.

    The issue was resolved. Novibet apologized for the inconvenience. The player withdrew the funds.

  • March 16, 2016 – Delay in payment. The player requested a withdrawal of 479 GBP. According to the player, more than 2 weeks had passed, but he did not receive the money.

    The issue was resolved. Novibet apologized for the inconvenience. The player withdrew the funds.

Main Information about

Launched in 2010, Novibet is a UK-based online bookmaker, as well as one of the top Pound sterling bookmakers, that offers a full range of sports betting and online casino services. Being offered with table games, bingo, eSports, Video Poker and bingo, site visitors are always assured of a wide range of top-notch games.

The bookmaker is licensed in both Malta and in the United Kingdom and accepts numerous different payment types for deposits and withdrawals. Amongst those are traditional options, such as Visa and Mastercard, as well as eWallet services like PayPal betting, Klarna, Skrill and Neteller.

Its website is nice and easy to navigate and mobile-friendly. However, it doesn’t offer an app for either Android or iOS. International players are also catered for, with the website able to be viewed in Greek, German or English.

Website Languages
Bookmaker Reputation

Novibet rightly has a good reputation in the online bookmaking world with a massive range of attractive betting markets. It also scores very well with regards to customer support, fairness, payout rates and website security.

Deposit and Withdrawal
  • Neteller
  • Skrill
  • Mastercard
  • VISA
  • Maestro
  • Giropay
  • VisaElectron
  • Bank Transfer
  • PayPal
  • Paysafecard
  • Klarna
Bonuses and Promo Codes

Check out actual bonuses and promo codes for this bookmaker below:

Bonus £10 Sports Welcome Offer

Bonus conditions:Register a new Novibet account. Deposit a minimum of £20. Place a single or an accumulator bet of £20 with odds of 7/10 (1.70) or greater. Your £10 FreeBet will be credited within 10 minutes after the settlement of your first bet

Claim Bonus

FreeBet £10 every week

Bonus conditions:Place weekly (Monday to Sunday) 10 or more bets of at least £10 and get a £10 free bet the following Monday

Claim Bonus

FreeBet £10 every week Horse Racing Club

Bonus conditions:Place weekly (Monday to Sunday) 10 or more bets on any horse racing event you like! The minimum valid bet is £10 with minimum odds 7/10 per single bet, or accumulator and you will receive a £10 FreeBet the following Monday

Claim Bonus
Bets Types
  • Sport Betting
  • Esport
  • Roulette
  • Slots
  • Card Games
  • Live Bets
  • Bingo
  • Keno
  • Scratch Cards
  • Video Poker
  • Dice
Esports betting types
CS2 H1Z1 Pubg Dota 2 Team Fortress 2 (TF2) Virtual Football Rust Fantasy Football Fortnite Rocket League LOL Overwatch
Sports betting types Mobile Friendly and App

The bookmaker has website version for:

    Мобильная версия
Support

The range of support options is about as extensive as you can get, with phone, email, skype and live chat available. In addition, if you desire so, you can even send them a fax.

  • Email: support@novibet.com;
  • Phone: +44 1412 805 221;
  • Fax: +30 2112687005;
  • Skype: Novigroup.Support;
  • Live chat.
Register on the Website
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License

Licensed and regulated by the Malta Gaming Authority and holds the following license – MGA/CRP/186/2010 issued on the 5th July 2019.

UK Gambling Commission

license license
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Complaints

We also draw your attention to the fact that we are constantly updating our rating and will be glad to see your complaints at bookmakers. If possible, we will try to contact the bookmaker and clarify the situation.

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